The Department of Defense has been pursuing digital transformation for some time, but changes in work habits wrought by the global pandemic have given it a renewed sense of urgency. Many workers want to continue some aspects of working remotely; if the Pentagon resists it will be harder to recruit and retain talent. But if remote work is to become routine, business processes will need to be reengineered to deliver easy access, airtight security and maximum transparency. CACI, a major player in federal information services, has made major strides in transforming military finance, supply-chain, and human-resources systems. One area where CACI has established a leading role is acting as intermediary in adapting commercial software to federal purposes. Commercial software is readily available at reasonable prices, but it needs to be modified or reconfigured to support unique military standards and requirements. This puts CACI dead center in the middle of the Pentagon’s digital transformation, because if your business systems don’t work, nothing else will either. I have written a commentary for Forbes here.
Find Archived Articles: